Expertise and Specialisation
Significantly Reduce Your IT Expenses
Proactive Support and Maintenance
Stay Protected with Enhanced Security
Scalable and Flexible For Your Needs
Eliminate the RISK OF DOWNTIME.
24/7 Remote Monitoring
24/7 monitoring service for all IT systems, offering various alert options and a ‘Hacker Check’ feature for immediate notification of suspicious activities.
Key Features
24/7 System Monitoring
Continuous monitoring of both physical and virtual IT infrastructure, ensuring the critical systems are up and running 24 hours a day, 7 days a week, 365 days a year.
Various Alert Options
The service desk will give you a call during office hours, and you can opt to receive alerts through their portal, via text message or an e-mail direct to your inbox
'Hacker Check' Option
Hacker Check Function: This service provides a ‘Hacker Check’ function which will notify you of any suspicious activity or cyber-attacks.
Predictive Failure & Automated Maintenance
Our service also includes hardware and software monitoring, predictive failure detection, and automated maintenance.
Committed to providing you with top-notch IT services that are tailored to your unique needs.
24/7 System Attendant
Our system provides continuous monitoring, ensuring your IT infrastructure is always under watch. This leads to immediate detection and resolution of issues, minimising downtime.
Hardware and Software Monitoring
We keep a close eye on both your physical and virtual IT assets. This proactive approach helps prevent problems before they can impact your business operations.
Predictive Failure & Automated Maintenance
Our system can predict potential failures and perform automated maintenance tasks. This proactive approach helps prevent unexpected system downtime.
Asset & Inventory Tracking
We provide a comprehensive view of your IT assets and inventory, helping you manage resources effectively and plan for future needs.
Unusual Activity Alerts
Our system promptly alerts you about any unusual activity or potential security threats. This allows for quick action to prevent data breaches and maintain system integrity.
Business Continuity & Productivity
Our services ensure minimal disruption to your business operations, thereby maintaining productivity. We aim to provide a seamless IT experience for your business.
Prepaid Resource
We offer a prepaid resource option, allowing for better budget planning and effective management of your IT costs.
Uninterrupted Support
Regardless of holidays, illness, or training days, our support remains consistent. We ensure your IT support is not affected by these factors.
Consistent Engineer
We provide a consistent engineer for your end users, fostering trust and rapport. This ensures that your team has a familiar point of contact for their IT needs.
Quick Problem Resolution
Our qualified team of over 30 professionals ensures that problems are solved quickly, minimizing disruption to your operations.
Book a Chat, Free From Obligation with Scott to Discuss Your IT Support Needs
Schedule a free meeting to discuss your business’s IT needs and learn about our services. Start enhancing your IT environment today!
Your 24/7 IT Infrastructure Monitoring Solution
Our comprehensive solution provides 24/7 monitoring of both physical and virtual IT infrastructure. This service aims to reduce system downtime and offers peace of mind to businesses.
Alerts can be received via the PCS portal, text messages, or directly to your email. The service includes a ‘Hacker Check’ function that notifies you of any suspicious activity or cyber-attacks. Other features include hardware and software monitoring, predictive failure & automated maintenance, asset & inventory tracking, and unusual activity alerts. With Active Alerts, you can treat it as your very own 24/7 system attendant.
Introducing Our Team Of Experts
Say Hello To Adam Our Service Desk Manager
Adam Mackenzie has over 15 years of IT experience. He plays a pivotal role in maintaining IT services, managing the service desk, and providing top-tier support to customers. Adam works closely with the technical team to manage IT systems, resolve issues, and promote best practices. He bridges the gap between customers and the Service Desk team, ensuring seamless communication. Beyond his professional expertise, he’s an avid fisherman and motorbike enthusiast with a unique claim to fame.
Introducing Our Team Of Experts
Say Hello To Sean, One Of Our Account Managers
Sean Prince, a seasoned IT professional with over 17 years of experience, serves as the UK Sales Supervisor at PCS. He is known for his leadership, fostering junior staff development, and maintaining high morale. His role extends beyond sales to building strong customer relationships, thanks to his approachable nature and quick wit. Outside work, Sean is a family man who enjoys football, darts, and films. Interestingly, he was a professional arm wrestler known as Bull Hurley before his IT Sales career.
Get Expert IT Support Today
Ready to enhance your business operations with reliable onsite IT support? Contact PCS Business Systems today to learn more about our services or to schedule a consultation. Our team of experts is here to help you achieve peak performance.
PCS Business Systems Ltd
2 Northfield Point
Cunliffe Drive
Kettering
Northants
NN16 9QJ
