Cover Your IT Cover!
By: Chris McQuade, Operations Manager
As a business owner, you’ll have a range of things to think about on a day-to-day basis and your IT infrastructure is not usually one of them…
Not because you don’t care or because you don’t deem IT as ‘important’ but because you have so many other things to focus on.
Don’t worry, it happens to the best of us, but imagine if your IT systems went down for 24 hours or worse? Where would that leave your business?
If this is something you’ve never really given much thought to- now’s the time.
What if your offices were flooded and your entire IT infrastructure was ruined?
Sadly, downtime happens to more business than we’d like to imagine because it’s always assumed that IT systems are things that ‘just work’ in the background. As a busy business owner, you’ve got the ‘core’ of your business to focus on. There are so many other important parts to running a successful business and sadly, IT isn’t usually at the forefront of this list.
This isn’t our way of making you feel like you’ve neglected your IT department. It’s our way of opening your eyes to the bigger picture and the situation your business could be left in if your infrastructure wasn’t adequately managed.
So, making sure that your computers, laptops, phones, servers and your systems are all running smoothly and in a safe environment should be high up on your list of priorities.
We already know that technology is a must when you’re running a business. Having an in-house IT team comes with its pros but it also comes with a few downfalls too. Often, you’re faced with higher costs and prolonged downtime due to lack of expertise etc.
Outsourcing can help with these issues.
You may be happy with your current in-house IT department. Outsourcing isn’t for everyone but if you’re considering it, check out some of the following points to learn about the low key advantages of looking beyond your in-house team for IT support.
- Access to a multitude of expertise
- Monday- Friday assistance
- Optional weekend cover
- Increased Productivity
- Better staff moral
- Extension to your current IT department
- Improved performance
- Reduced downtime
Let’s say, for argument sake- you have an in-house team, you’re happy with the management of your IT, but what happens when your super smart IT techie goes on holiday for a week? You have hired this individual to cover and support every element of your IT infrastructure and to put it bluntly, your IT systems are left vulnerable when they’re not there.
So, the job of ensuring that you have cover when your employees are away falls upon you. Whether it’s a day, a week, a month. Whatever the timeframe your IT department is left unmanned- the same procedures apply and you’ll need to cover your cover!
It’s difficult to say what kind of trouble your business could be in if your IT department was abandoned for any amount of time, but it’s important to take the necessary precautions.
Our Interim Cover service provides IT management as and when you need it. It allows you to outsource the management of your IT infrastructure to us. Your IT systems will be looked after by professionals which means that you have that extra peace of mind. We know that holiday periods are busy, within the summer months, absences both planned and unexpected happen. These can leave your team short causing extra strain.
Interim Cover reduces the pressure and headache of filling shortfalls until your back up and running to full capacity. We can cover as much or as little as possible so there’s no strain on your productivity.
The best thing about our service is the fact that it’s 100% tailored to you. Meaning, we’ll learn exactly what your business needs and tailor the service around your requirements- ensuring everything you need to be covered is covered!
Not everyone has an in-house team. Sometimes, it’s the business decision maker who takes on the job of managing their own IT. We provide 100% IT management or partial management if you want one less thing to think about. As we tailor our service, we ensure you are getting the best bang for your buck. The most successful businesses are the ones that keep up to date with all the latest technologies and outsourcing to us does just that.