PCS Assist

Take Control

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PCS Assist

Take Control

Provide 24/7 assistance and improve response times.

Introducing Take Control

Take Control is remote control quickly and easily to any server or workstation in your IT estate.
With One-click using the PCS Take Control dashboard you have instant access improving your response time for support, cut costs and resolve issues quickly all within a secure portal.
Take Control gives remote access allowing you to deliver 24/7 assistance across your organisation.


Provide support to users worldwide


Secure connection and low impact on bandwidth


Allows PCS service desk technicians to remedy issues quickly and easily with minimum disruption

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  • 3rd Line Telephone & Remote service desk support

  • Fast support and immediate connection – even through Firewalls

  • Ensures that expert support is available to users

  • UK based service desk with standard hours of 08.00 to 18.00 Monday to Friday (excluding public holidays)
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  • Established service desk for your business & users

  • Experts in all Microsoft based software

  • Gives quick response to user problems and queries

  • Increase productivity

Find out more about our Managed Services

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Contact us to discuss how we can help you

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