Provide 24/7 assistance and improve response times.
Introducing Take Control
Take Control is remote control quickly and easily to any server or workstation in your IT estate.
With One-click using the PCS Take Control dashboard you have instant access improving your response time for support, cut costs and resolve issues quickly all within a secure portal.
Take Control gives remote access allowing you to deliver 24/7 assistance across your organisation.
Provide support to users worldwide
Secure connection and low impact on bandwidth
Allows PCS service desk technicians to remedy issues quickly and easily with minimum disruption
- 3rd Line Telephone & Remote service desk support
- Fast support and immediate connection – even through Firewalls
- Ensures that expert support is available to users
- UK based service desk with standard hours of 08.00 to 18.00 Monday to Friday (excluding public holidays)
- Established service desk for your business & users
- Experts in all Microsoft based software
- Gives quick response to user problems and queries
- Increase productivity
Find out more about our Managed Services
Contact us to discuss how we can help you