PCS Assist

Take Control

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PCS Assist

Take Control

Provide 24/7 assistance and improve response times.

Introducing Take Control

Take Control is remote control quickly and easily to any server or workstation in your IT estate.
With One-click using the PCS Take Control dashboard you have instant access improving your response time for support, cut costs and resolve issues quickly all within a secure portal.
Take Control gives remote access allowing you to deliver 24/7 assistance across your organisation.

Worldwide

Provide support to users worldwide

Secure

Secure connection and low impact on bandwidth

Detect

Allows PCS service desk technicians to remedy issues quickly and easily with minimum disruption

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  • 3rd Line Telephone & Remote service desk support

  • Fast support and immediate connection – even through Firewalls

  • Ensures that expert support is available to users

  • UK based service desk with standard hours of 08.00 to 18.00 Monday to Friday (excluding public holidays)
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  • Established service desk for your business & users

  • Experts in all Microsoft based software

  • Gives quick response to user problems and queries

  • Increase productivity

Find out more about our Managed Services

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Contact us to discuss how we can help you

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