VLayer Support

Ridgeons

 

Market Sector Builders Merchant
No. of Employees 950
Website www.ridgeons.co.uk
Managed Service VLayer Support
ridgeons

We sell tools, materials and accessories to build, maintain and improve properties.
We have a central data centre for 41 sites, without that we would have to go onto manual books. IT is key to keeping the business up and running. From the app our Reps use which is hosted internally, remote workers to a distribution centre running 24/7.

 

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Challenge

For over 10 years Ridgeons used another provider. Month on month we had issues with system performance, problems logging calls, constant changes to install dates for faulty kit and we had had enough.

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Solution

After meeting our account manager for the first time, we knew it was good to move to PCS. We could see the passion to build strong relationships, based on expertise & trust.
PCS provided us with a perfectly working virtual environment for our staff (from counter staff, to Accounts/Finance and HR) to work on. They gave us the confidence that, every day, our systems will perform as we need them to and our backups are there ready if we need them.

Find out more about VLayer below.

 

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Result

We now have a stable platform to work on with reliable backups and the confidence that we have a place to go for expert advice and further solutions.

Our experience with PCS was excellent. I would advise anyone that has contracts coming up for renewal, to call PCS.

 

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