PCS Consult

OnSite

OnSite
OnSite

PCS Consult

OnSite

Do you need additional IT support onsite?

Introducing OnSite

Planned, budgeted & forecasted engineering time to assist with your day to day IT tasks and ensure business continuity and productivity. This onsite engineering service supports your business with all aspects of installation, maintenance and support. This could be for resource shortfalls, single project cover or longer periods of proactive planned cover. All of our engineers hold accreditations, certifications & qualifications that are highly recognised in the IT industry, from some of the world’s leading IT organisations, so they can offer you the assistance you need for peak performance.

We will provide you with dedicated expert support from our consultants, to make your visits as undisruptive and as productive as possible. We have a primary and secondary engineer system so you can build a strong working relationship with the same familiar faces. Our consultants and our other technical teams work together to create an effective and efficient support experience.

Install

Our onsite engineers are fully install ready

Maintain

Regular, scheduled, network maintanence visits

Respond

 

Responding to service desk calls, proactive alerts contract SLA’s.

  • Budgeted and forecasted engineering time.
  • Support for all aspects of installation, maintenance and support.
  • Onsite help when you need it most.
  • Primary and secondary engineer scheme to ensure we know your site and you know us.
  • Highly skilled and experienced response team.
  • Planned visits and contracted SLA for call outs escalated from the service desk.
Consult Benefits
  • Ensures business continuity & productivity.
  • Pre paid resource for better budget planning.
  • Training, Illness & holidays will not affect your IT support.
  • Consistent engineer and a regular face for you end users.
  • Problems solved quickly calling on our qualified team of over 30.

Tell me more about Onsite

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Find out more about our Managed Services

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Contact us to discuss how we can help you

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